Frequently Asked Questions

We are based in Leicester and serve clients throughout Leicestershire and the Midlands, but our chauffeur services extend nationwide. Whether you need a local wedding car or a long-distance transfer, our team is ready to take you wherever you need to go.

Our airport transfer service includes:

• Meet & greet at arrivals
• Flight tracking to adjust for delays or early arrivals
• Assistance with luggage
• A comfortable, immaculate vehicle tailored to your party size and needs

Our wedding packages are tailored to your day, but typically include:

• A beautifully presented chauffeur-driven vehicle
• Ribbons and bows in your chosen colour
• Time for photos with the car
• Flexible scheduling to ensure a smooth, stress-free journey

Don’t worry — we monitor flight times closely. If your flight is delayed or arrives early, your chauffeur will adjust accordingly so you are never left waiting.

Yes. Every chauffeur is fully licensed, insured, and vetted, with years of professional driving experience. You can travel with complete peace of mind knowing you’re in safe hands.

We accept major debit/credit cards, bank transfers, and cash. For corporate clients, account facilities can be arranged upon request.

We understand plans can change. For most bookings, we ask for a deposit to secure your date, with the balance payable before your journey.

Cancellations made with reasonable notice may be refunded in line with our terms and conditions, which are shared at the time of booking.